That S Furniture Bedding — Furniture Store in Evanston

Reviews of That S Furniture Bedding

• Sarah

  Added 2015.09.01

  I've worked in the retail furniture industry for the last 5 years and always choose to shop at That's Furniture & Bedding. Consistently offering excellent service, value for money and a wide choice they are my go - to for whatever I need. Charlie is helpful and knowledgeable with a ready wit and an impressively shiny head. Very happy to recommend them
• Ashton

  Added 2015.06.25

  Their customer service was great instore and speedy delivery (within a week). However, we had looked around at mattresses for a week and accidentally stumbled upon their store and even though we had decided what we would buy we went for a look. We laid on a mattress that similarly compared and when told it was made here in SA decided we would shop local. But, when it arrived it had a Made in China tag. When I rang to complain I was told that would not have been said and maybe I was thinking of another mattress (we only laid on one and my mum was with me too and heard the same comment as the mattress is for the spare room which she predominantly uses). They then told me if they have too many orders they get some made in China and that's what I got. Hard to believe when it only took a week to come.
• Austin

  Added 2015.05.27

  Great Sales team with excellent sound practical advice. Great price and delivered what they said when they said! I doubt I would go anywhere else. 10/10
• Daniel

  Added 2014.09.21

  Ordered a bed to be made with promised 4-5 week delivery. After 8 weeks no contact, went in to find the manufacturer had refused the order and they had not even noticed. They changed to another manufacturer and changed the specs without my permission and promised 3 week delivery. After 4.5 weeks no contact i rang again and was advised bed was in stock. (Hadn't bothered to let me know). Delivered bed that did not meet specs (specified headboard height 400mm shorter than ordered). I refused delivery and requested a cash refund due to ongoing issues (within my rights per consumer rights & had paid cash) took a week to get a refund as they "don't have cash in store". Were really arrogant and rude even though had admitted the errors were all theirs. Worst customer service ever encountered.
• Logan

  Added 2013.11.20

  They reassured me of quality and comfort, which I wasn't doubting as it is a lovely mattress. It's just when the final decision was made on supporting our state and it turns out that isn't actually the case it's disappointing! I was offered to swap it for another mattress that they could guarantee was SA made, but that would be more expensive. Not overly happy being decieved.
• Kevin

  Added 2013.07.07

  We have bought a considerable amount of furniture from here over the years - all of it locally made (and also purchased mattresses here too). If you like something and its not the right size, you can get the local furniture made to measure.